Privacy Policy

Website owner

Company name: Diana Serrano Fernández - Marbella Dream Rentals.
Address: Calle Isla el Hierro, 440, 29604 Marbella, Spain.
TAX ID: 45596157Z
Activity: Real Estate Management
Email: info@marbelladreamrentals.com
Marbella Dream Rentals Pages . : https://marbelladreamrentals.com/ (hereinafter “Our Website”).
Purpose of the website: Information and contact


Data Controller (Responsible)

Diana Serrano, contact email: info@marbelladreamrentals.com



What information we collect and what it is used for (purpose)

The purpose of the processing of this data will be solely to provide you with the information or services you request.



The personal data that may be collected through this website will be processed for the purposes set out below:

Contact form. The data you provide us through the “contact” forms on this website will be processed in order to answer the questions you ask us through this form.
User registration: The data provided to ensure access to the private intranet of the vacation rental manager.


Web and hosting: “Our website” has SSL TLS v.1.2 encryption that allows the secure sending of personal data through standard contact forms, hosted on servers that have been contracted to WebEmpresa.S.L.


Data collected through the web: The personal data collected will be automatically processed and incorporated into the corresponding files owned by Diana Serrano Fernandez.

Your IP, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities as well as data relating to your ISP.
Also, you can provide your data through email and other means that we indicate in the contact section and other forms on “Our website”.


Conservación de los datos

Datos desagregados: Los datos desagregados serán conservados sin plazo de supresión.



Datos de los clientes de la tienda online: El periodo de conservación de los datos personales variará en función del servicio que contrates en «Nuestro sitio web».

En cualquier caso, será el mínimo necesario, pudiendo mantenerse hasta:

4 años: Ley sobre Infracciones y Sanciones en el Orden Social (obligaciones en materia de afiliación, altas, bajas, cotización, pago de salarios…); Arts. 66 y sig. Ley General Tributaria (libros de contabilidad…)
5 años: Art. 1964 Código Civil (acciones personales sin plazo especial)
6 años: Art. 30 Código de Comercio (libros de contabilidad, facturas…)
10 años: Art. 25 Ley de Prevención del Blanqueo de Capitales y Financiación del Terrorismo.


Datos de los suscriptores al feed por e-mail: Desde que el usuario se suscribe hasta que se da de baja.



Datos de los suscriptores a la newsletter: Desde que el usuario se suscribe hasta que se da de baja.



Datos de usuarios subidos por Marbella Dream Rentals a páginas y perfiles en redes sociales: Desde que el usuario ofrece su consentimiento hasta que lo retira.



Data secrecy and security

Marbella Dream Rentals is committed in the use of the data, to respect its confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of December 21 by approving the Regulation of development of Law 15/1999 of December 13, Protection of Personal Data. You guarantee that the personal data provided through the form are truthful, being obliged to communicate any changes to them.

Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up to date and accurate. You are solely responsible for the accuracy or falsity of the data provided and the damages that may be caused by it to Marbella Dream Rentals as owner of or third parties on the occasion of the use of such data.


Security Breaches

“Our website” adopts adequate security measures to detect the existence of viruses, brute force attacks and injections of malicious code.

However, you should be aware that the security measures of computer systems on the Internet are not infallible and therefore Marbella Dream Rentals can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the user or their electronic documents and files contained therein.



Despite this and to try to ensure the security and privacy of your personal data, we have an active security monitoring system that reports each user activity and possible breaches in the security of user data. If any breach is detected, we commit to inform users within 72 hours.


Legitimacy of data processing

We can process your data because you give us your consent by checking the acceptance check box of this privacy policy and for the purposes indicated above. We ask you that the information you provide must be truthful because when providing personal data you guarantee the authenticity of such data to avoid any damage to Marbella Dream Rentals by providing false or third party data.



Recipients of the data

The personal data obtained through “Our website” will not be communicated to third parties.



Data protection rights

How to exercise your rights: You can make a written communication to the registered office of Marbella Dream Rentals or to the email address info@marbelladreamrentals.com, including in any case a photocopy of your ID card or other document that identifies you, to request the exercise of the following rights:

Right to request access to personal data: you can ask us if we are processing your personal data.
Right to request its rectification in case it is incorrect.
Right to request the limitation of their treatment, in which case we will only keep them for the exercise or defense of claims.
Right to oppose the treatment: Marbella Dream Rentals will stop processing the data in the manner you indicate, unless for compelling legitimate reasons, tax obligations, the exercise or defense of possible claims must continue to be treated.
Right to data portability: in case you want your data to be processed by another data controller, we will facilitate the portability of your data to the new data controller.
Right to erasure of data: unless required by law, your data will be erased after your request and confirmation.


Models, forms and more information about your rights: Official website of the Spanish Data Protection Agency.


Possibility of withdrawing consent: in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.



How to complain to the Control Authority: If you consider that there is a problem with the way we are handling your data, you can address your complaints to the Security Officer indicated above or to the corresponding data protection authority, being the Spanish Data Protection Agency, the competent entity in the case of Spain.



Embedded content from other websites

Our web site may include embedded content such as videos, images, articles, etc.



Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed third party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that site.



Links

From this Site there may be links to third party websites. In such cases, we are not responsible for the privacy policies that such third parties may have regarding the personal information they collect. We recommend that you read the privacy policies of those sites.


Social Networking

Presence in networks: We have profiles in some of the main social networks on the Internet.
Purpose and legitimacy: The treatment that we will carry out with the data within each of the referred networks will be, at most, the one that the social network allows to the corporate profiles. Thus, we will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service.
Data extraction: In no case will we extract data from social networks, unless the user's consent to do so was obtained punctually and expressly.
Rights: When, due to the very nature of social networks, the effective exercise of the follower's data protection rights is subject to the modification of the follower's personal profile, we will be able to advise you to the best of our ability.


Commitments and obligations to our users

The access and/or use of “Our website” attributes to the user the condition of user, accepting, from this moment, fully the present legal notice.



In the use of “Our website” the user agrees not to carry out any conduct that could damage the image, interests and rights of Marbella Dream Rentals or third parties or that could damage, disable or overload “Our website”.



Validity and modification of this data protection policy

This privacy policy is effective as of 11-09-2024. Marbella Dream Rentals reserves the right to modify its privacy policy in the event that there is a change in current legislation, jurisprudential doctrine or business criteria. If any change is introduced in this policy the new text will be published in this same address.